These terms explain the rules for using this website, our disclaimer about the information it contains and how case consultations for veterinarians work.
Contents
About these terms
This website and the services provided through it are operated by Dillon Devathasan, an individual sole trader, trading under the name Companion Veterinary Neurology.
Companion Veterinary Neurology identifies the veterinary neurology services and website operated by Dillon Devathasan and is not a separate legal entity.
References to “we”, “us” and “our” throughout these terms refer to Dillon Devathasan, the operator of Companion Veterinary Neurology.
ABN: 22 168 541 252. Business address: 2/290 Boundary Street, Spring Hill, QLD 4000, Australia.
These terms apply to your use of companionvetneuro.com (the website). By using the website, you agree to them. If you don’t agree, please don’t use the website.
Educational information only
The information on the website is general and educational, about neurological conditions in dogs and cats. It isn’t veterinary advice, a diagnosis or a treatment plan, and it doesn’t replace an examination by your pet’s veterinarian.
Using the website doesn’t create a veterinarian–client–patient relationship between you and us or Dr. Dillon.
Emergencies
The website isn’t designed for emergencies. If an animal is having seizures, cluster seizures, a seizure lasting longer than 5 minutes, sudden neurological deterioration or any other emergency, contact your veterinarian or the nearest emergency veterinary hospital immediately.
Case consultations for veterinarians
Online case consultations are available to veterinarians only. Pet owners can’t book a consultation or ask for advice about individual pets.
The fees for each consultation are shown when you book, in Australian dollars and including GST. You can pay by card when you book, or choose “Bill my clinic” to have your practice invoiced. Payment is due within 14 days of the invoice date. Dr. Dillon provides advice to the patient’s veterinarian, who remains responsible for the patient’s examination, diagnosis and treatment.
Cancellations, rescheduling and refunds
At least 24 hours’ notice is required to cancel or reschedule a consultation. This allows sufficient time for the appointment to be offered to another client.
Cancellations made with at least 24 hours’ notice will receive a full refund, with no cancellation fee.
Cancellations or rescheduling requests made with less than 24 hours’ notice may not be eligible for a refund.
For a cancellation or rescheduling request, contact info@companionvetneuro.com.
Using the website
You agree not to:
- use the website for unlawful purposes
- try to gain unauthorized access to its systems or data
- copy, reproduce or distribute its content without permission
- upload or send harmful code
- present information from the website as professional advice from us
- interfere with how the website works
We may restrict access to the website if these terms are breached.
Intellectual property
The content on the website, including text, images, videos, downloadable resources, branding and design, belongs to us or our licensors unless stated otherwise.
You may view and print it for your own personal, non-commercial use, including sharing printable tools with your veterinarian. Any other use needs our written permission.
Third-party links and content
The website links to and embeds content from other websites, such as YouTube videos and the My Pet Seizure Diary app. We don’t control other websites and aren’t responsible for their content or privacy practices.
Disclaimer
All content on the website is for general information and education, with a focus on veterinary neurology and seizure disorders in animals. It isn’t a substitute for professional veterinary consultation, diagnosis or treatment, and you shouldn’t rely on it as your only source for medical decisions.
Although the content is written by a veterinary neurologist, it’s provided for education only and shouldn’t be read as individual veterinary advice.
Accuracy and limitations
We aim to keep the information accurate, current and evidence-based, but veterinary knowledge and guidelines change, and errors or omissions can occur. We don’t guarantee that the content is complete, accurate or up to date.
Professional judgment
Decisions about an animal’s care should be made by a qualified veterinarian based on a full examination, diagnostic tests, the patient’s history and professional judgment.
Tools and downloads
Printable tools, guides and checklists are for general use. They aren’t clinical protocols or emergency instructions and may not suit every animal or situation.
Limitation of liability
To the extent permitted by law, we aren’t liable for any loss, damage or expense, including injury or harm to animals, arising from your use of the website or reliance on its content.
Nothing in these terms excludes any rights you have under the Australian Consumer Law that can’t be excluded.
Privacy
Our privacy policy explains how we handle personal information.
Changes to these terms
We may update these terms from time to time. The latest version is always on this page. If any part of these terms is found to be invalid, the rest still applies.
Governing law
These terms are governed by the laws of Queensland, Australia, and any disputes are subject to the jurisdiction of the courts of Queensland.
Contact us
For questions about these terms, email info@companionvetneuro.com or contact us through our contact page.