Veterinarians only
Before you book
- You’re the patient’s veterinarian
- The case history, recent results and imaging reports are ready to upload
- Videos of any episodes are ready, if you have them
- For a phone or video consultation, you can talk at a time at least 24 hours ahead
Are you a pet owner?
- Bookings are for veterinarians. Pet owners ask their own veterinarian, who can book on their pet’s behalf.
- Your veterinarian can book a case consultation for your pet.
Booking
Choose a consultation and a time
Fees are in Australian dollars and include GST, and times are shown in your own time zone. Email consultations and follow-up reviews have no call: choose the day you would like the case reviewed, which can be today. Phone or video consultations need at least 24 hours’ notice. Pay by card when you book, or choose “Bill my clinic” to receive an invoice, payable within 14 days of the invoice date.
Cancellations and refunds
At least 24 hours’ notice is required to cancel or reschedule. Cancellations made with at least 24 hours’ notice receive a full refund, with no cancellation fee. Cancellations or rescheduling requests made with less than 24 hours’ notice may not be eligible for a refund.
For changes, email info@companionvetneuro.com. Read the cancellation and refund terms.
After you book
What happens next
- Get your confirmationA confirmation email with your booking details is sent straight away.
- Dr. Dillon reviews the caseHe aims to reply within 24 hours of receiving the complete case information and files, and may ask for more if needed.
- Talk it throughFor a phone or video consultation, discuss the case with Dr. Dillon by phone or Microsoft Teams at the booked time.
- Receive a written summaryEvery consultation includes written advice for you, with any recommended tests, treatment and follow-up.