For veterinarians
Case consultations
How online case consultations work. More detail is on our page for veterinarians.
Who can book a case consultation?
Veterinarians. Companion Veterinary Neurology provides case consultations to the patient’s veterinarian, who remains the pet’s main point of care. Pet owners can’t book directly.
How do online case consultations work?
Choose an email consultation, a phone or video call, or a follow-up review. Fill in the case details and upload records and videos, then pay by card or choose “Bill my clinic”. Dr. Dillon replies in writing, or after your call.
How much does a consultation cost?
A$250 for an email consultation, A$300 for a one-hour phone or video consultation and A$75 for a follow-up review of an existing case, including GST. Pay by card when you book, or choose “Bill my clinic” and Dr. Dillon will invoice your practice. Payment is due within 14 days of the invoice date.
What information should I have ready?
The patient’s details and history, examination findings, current medications, test and imaging results, and videos of any episodes. See what to have ready.
Is this an emergency service?
No. Case consultations are booked appointments. Patients who need emergency care should go to the nearest emergency hospital.
For pet owners
Getting neurology input on your pet
Can I book a consultation for my pet?
No. Dr. Dillon provides specialist neurological case consultations for veterinarians rather than direct consultations with pet owners. Your veterinarian can arrange a consultation with him and share your pet’s medical history, clinical findings, and relevant videos to help guide diagnosis and treatment.
Can Dr. Dillon give me advice about my pet?
Advice about an individual pet comes through your own veterinarian, who knows your pet and can examine them. They are the best person to ask, and they can arrange a case consultation with Dr. Dillon if they’d like a neurologist’s input.
How can my vet consult Companion Veterinary Neurology?
Your veterinarian can book an online case consultation. You can share our page for veterinarians with them.
What should I take to my vet?
Notes on when each episode happened and how long it lasted, a video if you could take one safely, and your seizure diary. See what to record.
What should I do if my pet is having a seizure?
Keep them safe, time it and stay with them. Seek urgent veterinary advice after a first seizure, and go to the nearest emergency vet if a seizure continues for several minutes or your pet has more than one seizure in 24 hours. See what to do during a seizure.
Should I put something in my pet’s mouth during a seizure?
No. Pets can’t swallow their tongue during a seizure, and you could be bitten by accident. Keep your hands and any objects away from their mouth.
Does one seizure mean my pet has epilepsy?
Not necessarily. Seizures have many possible causes, inside and outside the brain. Your veterinarian will examine your pet and recommend tests to find the cause.
Why should I take a video?
A video shows your veterinarian exactly what happened. It can help tell a seizure apart from episodes that look similar, such as fainting or a movement disorder.
The Seizure Diary app
My Pet Seizure Diary
Is the app free?
Yes. My Pet Seizure Diary is a free web app that works in your browser.
Who can see my pet’s data?
Your data is private to your account and isn’t shared with third parties. You choose when to share a report with your veterinarian.
How do I delete my account?
In the app, go to Settings, then Account, then Delete Account. See delete your account for other options.
Where can I get help with the app?
See app support.